How To Troubleshoot Tech During Online Learning

23 Nov 2020

Last Friday the tech team and the counselling team gave our annual presentation on “Parenting in the Digital Age.” It looked quite a bit different this year, since we are not currently on campus, and shifted our focus to supporting parents in dealing with the current situation. Parents are finding it challenging to troubleshoot tech issues at home, so my part of the presentation focused on that.

I created a simple troubleshooting guide for our families and teachers, and below is what I presented to the parents in our meeting. Feel free to copy and use. I hope it saves you some headaches.